I cannot find a spare part. Can someone help me?
We would be happy to help. Simply send a message to us at quality@pbswisstools.com or via our contact form . You can contact us by phone at +41 34 437 71 71.
Which information do I need to provide PB Swiss Tools in order for the claim to be processed quickly?
Normally, defective tools need to be sent back to us. However, it is often possible to resolve the case via email. To do this, we would need photos in which the damage and the PB No. or tool serial nu
Do all PB Swiss Tools tools and instruments have a lifetime guarantee?
Generally speaking, all PB Swiss Tools tools have a lifetime guarantee. Exceptions: A lifetime guarantee cannot be provided for tools and instruments with a limited service life (e.g. tools supplied i
How do I submit a warranty claim?
In the event of a warranty claim, please contact your tool distributor or PB Swiss Tools directly. You can contact us by phone at +41 34 437 71 71 or by email at quality@pbswisstools.com . We can also